Aloware Reviews & Product Details

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

Product Website

Seller

Aloware

Discussions

Aloware Community

Languages Supported

English

Overview by

Anoosh Roozrock (Chief Executive Officer at Aloware)

Pricing

Pricing provided by Aloware.

Startup Plan

Starting at $199.00

1 Plan Per Month

View More Pricing Information

Aloware Media

Aloware Demo - Aloware-contact-center-for-sales.jpg

Aloware Contact Center for Sales & Support Teams

Dashboard

Contact Manager

Power Dialer

Lead Automation

Desktop and Mobile Apps

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Chris C.

Agent

Small-Business (50 or fewer emp.)

9/22/2025

"A Smart Way to Stay Connected"

4.5/5

What do you like best about Aloware?

Aloware helps businesses connect with customers effortlessly. You can make calls, send text messages, and manage all your contacts in one convenient platform. I love that it works seamlessly on both my phone and computer. One of the best features is that you can listen to calls and get an AI-generated summary, which makes it super easy to stay organized and save time. Aloware is a game-changer for teams looking to improve communication and efficiency. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sometimes Aloware has a knowledge base, but the information is not always clear. In those cases, it’s easier when an agent explains it directly. That would be the only downside. Review collected by and hosted on G2.com.

Keith James V.

Dental Virtual Assistant

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/1/2025

"Aloware Review After 10 Months of Use"

5/5

What do you like best about Aloware?

Aloware's user interface is super intuitive and the design is very easy on the eyes. I use this for a total of about 8 hours daily to make calls and I can confidently say that this is one of the best dialers and communications management tools out there. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

There's this issue that I am currently encountering with Aloware wherein I will make the outbound call and it will just go to the background. I cannot interact with it; I cannot send the voicemail recording if it goes to voicemail and I cannot end the call. It really is a hassle for me. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

It makes outbound calls easy and simple, with just a copy and paste of a customer's number you can go straight to calling; unlike the previous dialers that I tried wherein you really need to type in the numbers and/or follow their only accepted formats. With Aloware, it automatically detects the number in any format and it will also read it from any website or application. I also like their option to send out recordings; so, you do not have to repeat yourselfevery time you got sent to the receiver's voicemail. Review collected by and hosted on G2.com.

Amber I.

Sales Advisor

Mid-Market (51-1000 emp.)

5/23/2025

"I’ve had good experiences and bad."

3.5/5

What do you like best about Aloware?

I’m able to download it on my phone and make calls from my Aloware app instead of Laptop Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sometimes the calls don’t come through on my phone or laptop Review collected by and hosted on G2.com.

Bonnie P.

Sales Originator

Small-Business (50 or fewer emp.)

10/13/2023

"easy to use"

5/5

What do you like best about Aloware?

that it keep the recording of your calls Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Some time customer can't hear me when i make a call Review collected by and hosted on G2.com.

LeeAnn .

Office Administrator

Small-Business (50 or fewer emp.)

7/26/2025

"Aloware is fine"

3/5

What do you like best about Aloware?

It is helpful in that it pairs well with Guesty. It correctly records calls. I use it five days a week all day and it is reliable most of the time. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

I do not like the mobile app as much. My notifications are off put it still pushes calls through sometimes. Also I find the mobile app to be much more glitchy, for example I cannot change the line I use to make outgoing calls from the app. Audio is the main issue. On some calls, people have a hard time hearing me and upon checking it is not due to my microphone or computer, nor is it the wifi because my coworker does not have the same issue. Review collected by and hosted on G2.com.

Salome R.

ux operations lead

Small-Business (50 or fewer emp.)

6/25/2025

"Practical, Affordable Tool with Solid Support and Room to Grow"

3.5/5

What do you like best about Aloware?

Aloware is a practical and user-friendly solution. The HubSpot integration makes it easy to streamline communication, and overall it’s been reliable for our team. One of the standout points is the support team, they’re responsive, helpful, and make troubleshooting feel smooth and collaborative. The pricing also feels fair for the value we get. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

We’ve experienced some delays with SMS delivery, especially when timing is critical, like reminders for live coaching calls. For example, if a message is scheduled to go out 15 minutes before a session, it sometimes arrives late or even after the event. This has impacted our members’ experience. The HubSpot integration, while useful, could also be improved to be more seamless. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware helps us manage SMS communications for marketing campaigns, appointment reminders, and staying in touch with our members. It’s also the phone system we use for internal and external calls, which keeps everything centralized. Having one platform for texting and calling has made our operations more efficient and has helped us deliver a better experience for both our team and our clients. Review collected by and hosted on G2.com.

Kyle C.

Online Marketing Analyst

Internet

Small-Business (50 or fewer emp.)

6/11/2025

"Strong Telephony Platform for a Small Business working from HubSpot"

4.5/5

What do you like best about Aloware?

We have been very happy with the integration with HubSpot. Getting it set up and managing dialing lists along with contact outcomes has been easy and reliable so far. The Power Dialer functionality is great for working through lists of calls. The inbox is great for seeing the context and history for each contact. The ability to register Caller ID for each line is very helpful and has seemed to improve our contact rates a little. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sharing lists across multiple users doing concurrent dialing is not intuitive. Similarly the difference between HubSpot lists, Aloware lists and Power Dialer lists are difficult to figure out when attempting to work through lists of potential contacts. Review collected by and hosted on G2.com.

Matthew C.

IT Manager

Small-Business (50 or fewer emp.)

10/12/2023

"Aloware: Business Communication of the Future"

3.5/5

What do you like best about Aloware?

We were overjoyed to discover the perfect text messaging solution that seamlessly integrates with HubSpot, and after extensive research, we enthusiastically chose Aloware to meet our needs. What started as a fantastic tool for text messaging within HubSpot has since blossomed into an incredible resource that we’ve happily expanded across multiple departments!

The text messaging features are nothing short of amazing—packed with powerful capabilities like mass texting and sequence automation, making communication smoother and more efficient than ever. While the initial setup and integration required some time (as all great things do!), the process was incredibly straightforward and well worth the effort. And whenever we encountered the rare hiccup, Aloware’s outstanding customer service team swooped in with lightning-fast resolutions, leaving us beyond impressed!

We wholeheartedly recommend Aloware to anyone looking for a game-changing messaging solution! Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Aloware offers an outstanding feature set that truly delivers fantastic value, though smaller businesses and startups may find the pricing to be a premium investment—one that’s well worth it as they scale! While our experience with calling features has been mixed, it’s largely due to user familiarity rather than the software itself, which is powerful and reliable at its core.

We’ve found that Aloware’s robust capabilities can feel a bit advanced for less tech-savvy users, especially outside the seamless HubSpot integration. That said, with a little training and support, it becomes an unbeatable tool! One exciting opportunity for improvement would be the ability to bulk-adjust certain settings (like working hours) per user or line—this small enhancement could make an already impressive platform even more user-friendly and efficient.

Overall, Aloware is a highly capable solution that keeps getting better, and we’re optimistic about its future refinements! Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

We absolutely love using Aloware for text messaging—it’s the perfect solution for keeping all customer communication seamlessly organized in HubSpot! Having everything in one place has been a game-changer for our sales team, making access effortless and collaboration smoother than ever.

But the magic doesn’t stop there! We’ve enthusiastically expanded Aloware’s text messaging capabilities to other key areas of our business, like collections and account updates. Even when used independently of HubSpot, the brilliant synchronization ensures every interaction is neatly recorded, keeping our records flawlessly up to date.

While I haven’t yet had the chance to dive into the automation features, it’s incredibly exciting to know they’re available—ready to unlock even more efficiency when the time is right. Aloware continues to exceed our expectations as a versatile, reliable, and truly valuable communication hub! Review collected by and hosted on G2.com.

Jonatan H.

Consultant

Mid-Market (51-1000 emp.)

5/29/2025

"Love the Power Dialer"

5/5

What do you like best about Aloware?

All-in-One Communication Hub

Combines calling, texting, email, and power dialing in one place.

Great for teams doing outbound and inbound sales.

CRM Integration

Syncs with tools like HubSpot, Salesforce, and Pipedrive.

You can push call notes, recordings, and contact activity straight into the CRM.

Auto-Dialer & Smart Sequences

Power dialer boosts outbound call volume.

Sequences automate follow-up texts and calls without manual effort.

Call Recording & Transcription

Every call is recorded and optionally transcribed for future coaching or review.

Shared Inboxes & Team Collaboration

Lets teams handle conversations together — especially helpful for appointment setters and closers working as a unit.

VoIP + Mobile Access

Make calls from your browser, desktop, or mobile app.

Helpful for remote or hybrid teams.

Good Support

Fast response times via chat or email based on user reviews. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Occasional Glitches

Some users report bugs like dropped calls or delays in syncing with the CRM, especially during high-volume activity.

Learning Curve

The UI can feel overwhelming at first due to the number of features — not the most intuitive compared to simpler dialers.

Pricing Not Transparent Online

You need to talk to sales for a quote, which can be a turnoff for small teams wanting upfront info.

Mobile App Limitations

The mobile version doesn’t offer full functionality compared to the desktop dashboard (e.g., advanced workflows or campaign setups).

Limited Native Reporting

Basic reports are available, but advanced analytics may require third-party tools or custom dashboards. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware is helping us streamline outbound sales and follow-ups by centralizing calls, texts, and automation in one place. Instead of bouncing between tools, our team can power dial leads, text them instantly, and log everything into our CRM automatically. It’s saving us time, reducing human error, and helping us stay on top of our pipeline. It also keeps our appointment setting process clean and trackable — which is huge when you're booking meetings for consultants and managing a high lead volume. Review collected by and hosted on G2.com.

Juan T.

Intake Specialist

Small-Business (50 or fewer emp.)

5/29/2025

"Reliable System for High-Volume Calling with Room for Smoother Integrations"

4.5/5

What do you like best about Aloware?

Aloware handles high call volumes efficiently, has a user-friendly interface, and makes it easy to track call activity and client interactions in one place. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Occasional integration issues with HubSpot can cause calls to drop or not log properly. Also, system updates sometimes lead to temporary disruptions in workflow—these could be better scheduled during early morning hours instead of peak times like 6–7 PM. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Aloware provides a stable and reliable phone system that allows me to consistently contact leads, receive inbound calls, and send follow-up SMS messages—all in one platform. This streamlines my daily outreach and improves response rates. The built-in AI assistance for drafting SMS messages is especially helpful, saving time and ensuring quick, professional communication. Overall, it simplifies and strengthens my workflow as an intake specialist handling high call volumes. Review collected by and hosted on G2.com.